Terms & PRIVACY
Last Updated: MAY 2026
WELCOME
Welcome to Kirsty Fiona Rose (the “Site”). By accessing or using this website, services, and products offered by Kirsty Fiona Rose, you agree to be bound by the following Terms & Conditions. Please read them carefully.
TERMS & CONDITIONS
1. General Information
◆ The Site is operated by Kirsty Fiona Rose, Emotional Mastery & Mindset Coach.
◆ These Terms govern your use of the Site, purchases, and participation in coaching, courses, memberships, and community spaces.
◆ By using the Site, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
2. Services Offered
The Site provides access to:
◆ Free resources (e.g., ebooks, community hub)
◆ Digital products and masterclasses (instant access)
◆ Memberships and group programmes
◆ 1:1 coaching packages
◆ Consultancy services for teams and organisations
3. Payments & Refunds
◆ All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
◆ Payment is required in full at the time of purchase (unless a monthly plan is offered).
◆ Digital products and instant access workshops are non-refundable.
◆ Memberships (e.g., EmpowerHER) require a 12-month commitment; cancellations before the term ends will not be refunded.
◆ 1:1 Coaching requires a minimum 3-month commitment. Payments are collected monthly and are non-refundable.
◆ Consultancy projects may have custom pricing and separate agreements.
4. Coaching Disclaimer
◆ All coaching, programmes, and resources are provided for educational and personal development purposes only.
◆ They are not therapy, counselling, or medical treatment.
◆ Nothing provided should be taken as medical, psychological, financial, or legal advice.
◆ If you require such services, please seek support from the relevant qualified professional.
◆ You remain responsible for your own wellbeing, decisions, actions, and results.
5. Community Hub & Conduct
◆ Access to the Community Hub is provided for connection, resources, and growth.
◆ By joining, you agree to respect other members, maintain confidentiality, and not share or resell content.
◆ Any abusive, inappropriate, or disruptive behaviour may result in removal without refund.
6. Intellectual Property
◆ All content on the Site, including ebooks, trainings, videos, logos, and written material, remains the intellectual property of Kirsty Fiona Rose.
◆ You may not copy, distribute, reproduce, or resell any content without written permission.
7. Limitation of Liability
◆ Kirsty Fiona Rose is not liable for any direct, indirect, or consequential damages arising from your use of services, products, or reliance on coaching advice.
◆ You accept full responsibility for your wellbeing, choices, and outcomes.
8. Privacy Policy
◆ Personal data is collected and processed in accordance with our Privacy Policy.
◆ By using the Site, you consent to this data processing.
9. Changes to Terms
◆ These Terms & Conditions may be updated at any time. Updates will be posted on this page, and continued use of the Site indicates acceptance of changes.
10. Contact
For any questions about these Terms, please contact:
◆ Email: [email protected]
◆ WhatsApp: +44 7557 159816
Privacy policy
At Kirsty Fiona Rose, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and programmes.
By using this site, you consent to the terms outlined below.
1. Information We Collect
At Kirsty Fiona Rose, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and programmes.
By using this site, you consent to the terms outlined below.
We may collect the following types of information when you interact with us:
◆ Personal details: name, email address, phone number, billing information (when you purchase).
◆ Account details: login information for the Community Hub or portal.
◆ Usage data: information about how you use the website, including IP address, browser type, and cookies.
◆ Communication data: messages via WhatsApp, email, or contact forms.
2. How We Use Your Information
We use the information collected to:
◆ Provide you with access to products, coaching, and services.
◆ Process payments and deliver purchased content.
◆ Communicate with you regarding updates, resources, and support.
◆ Send marketing communications (with your consent).
◆ Improve website performance and user experience.
◆ Comply with legal and regulatory obligations.
3. Marketing & Communications
◆ You may receive emails about new offers, resources, or events if you opt in.
◆ You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us directly.
4. Sharing Your Information
We will never sell or rent your personal information.
We may share data only with trusted third-party providers where necessary (e.g., payment processors, email platforms, or portal hosting services), always in line with GDPR requirements.
5. Data Storage & Security
◆ Your data is stored securely and only accessible to authorised personnel.
◆ We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
◆ However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Cookies
Our site uses cookies to improve your browsing experience and track site performance.
You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly.
7. Your Rights (GDPR)
Under GDPR, you have the right to:
◆ Access the personal data we hold about you.
◆ Request correction or deletion of your data.
◆ Restrict or object to processing.
◆ Withdraw consent at any time.
◆ Request data portability.
◆ To exercise these rights, contact us at the details below.
8. Data Retention
We keep personal data only as long as necessary for the purposes collected, or as required by law (e.g., financial records for tax compliance).
9. Third-Party Links
Our website may include links to other sites. We are not responsible for the privacy practices of third-party websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, with the revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
◆ Email: [email protected]
◆ WhatsApp: +44 7557 159816
